Privacy Policy | Bio Green Wax

1. Introduction

Bio Green Wax Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in a variety of ways:

Personal Data

When you contact us or make enquiries, we may collect personally identifiable information such as your name, email address, phone number, company name, and any other information you choose to provide.

Usage Data

When you browse our website, we record the pages you view, how long you stay on each and how far you scroll, your browser, operating system and type of device (read from the information your browser sends with every request), the website that referred you, and the country your connection comes from. We do not keep your IP address for these statistics. If you send us an enquiry, apply for a job or verify your email address on our forms, we keep the IP address the request came from, with its country, to protect our forms from abuse. Our web server also keeps standard access logs for security.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To respond to your enquiries and provide customer support
To send you marketing communications (with your consent)
To improve our website and services
To comply with legal obligations
To process orders and transactions

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information with:

Service providers who assist us in operating our business
Business partners with your consent
Legal authorities when required by law

5. Cookies

We do not use cookies or similar technologies to track you, and this site sets none for analytics or advertising. We count visits on our own server without storing anything on your device: your IP address is used only for the moment it takes to estimate your country, using IP to Country Lite by DB-IP (db-ip.com, licensed CC BY 4.0), and to produce a visitor count that changes every day; it is not stored. Our fonts and the map of our office are served from this website. The "Open in Google Maps" link takes you to Google, whose privacy policy then applies. If you verify your email address on our contact form, your browser keeps a note of that until you close the tab, so that you are not asked again.

6. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to access, correct, and delete your personal data. Contact us to exercise these rights.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Bio Green Wax Ltd
Email:
Phone: +44 20 7101 3847 / +44 7778 028001